Beauty Brand Julep Just Ended Its Maven Subscription Box Program — Here’s Why
beauty box was suddenly no more.' data-reactid="22">Julep has been above one hell of a roller-coaster ride, though far though beauty companies are concerned. The Seattle startup became an online nail, makeup, and skin-care brand ought exist reckoned with above the final decade. besides two years after being acquired at 2016, its new parent corporation filed Chapter 11 bankruptcy, GeekWire reports. And nevertheless Julep has another new owner, fans of the brand were dismayed ought know recently that its beloved Maven subscription beauty box was suddenly no more.
The FAQ page features brief, one-to-two-sentence answers, alike "We are retiring our Julep beauty box monthly subscription program," and "All subscription accounts are now canceled. You will no exist billed because another monthly subscription box." because those who had prepaid boxes, they will no exist receiving a refund besides pretty Julep talent cards with the remaining credit." data-reactid="23">On what used ought exist the landing page because Julep's Maven program, there are no longer any shopping options. The FAQ page features brief, one-to-two-sentence answers, alike "We are retiring our Julep beauty box monthly subscription program," and "All subscription accounts are now canceled. You will no exist billed because another monthly subscription box." because those who had prepaid boxes, they will no exist receiving a refund besides pretty Julep talent cards with the remaining credit.
Julep Founder Jane Park hasn't been CEO though instantly after the 2016 acquisition, besides that doesn't intend she doesn't eat thoughts above the cancellation of the Maven program. She has a fate of them, at fact, and she shared them at a mail above Instagram.
"Although I'm no at a locality ought speak because Julep anymore, I nevertheless wanted ought fraction a private letter of gratitude because complete your warfare above the years that we built Julep together," Park started her vacant letter. "I manufacture that because many of you, this will no invent up because the frustration you feel above the ending of the Maven program and the road the road that resolution was communicated and executed. I feel the identical sadness and frustration."
She goes above ought explicit that, despite how things turned out, she's no going ought rent trend negativity overshadow her time with the corporation and how much joy its community and fans eat brought her.
"I started Julep because I study at better. perfect communities, perfect companies, and perfect ways of working. We worked difficult ought convey "better" ought life because each only month of Maven. And many months it took miraculous efforts," Park says, recalling when USPS suddenly changing their policy almost shipping nail polish and the time a truck entire of Maven products overturned at a truck accident.
She concludes her correspondence with a degree and a perspective that can exist applied far beyond the aim of a subscription-box program. "I choose ought exist grateful because knowledge from you and with you. I am profoundly grateful that you believed at me and belief me with your care. I feel humiliate by the stories you eat shared with me at our Maven Meetups and online," Park writes. "Thank you because giving me that inspiration because the final ten years can Julep — and know that I will earnings it send at the years, relationships, and endeavors ahead."
Read the complete correspondence below.
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